HomeAbout UsFrequently Asked QuestionsSitemap
| Solaris Support | HPUX Support | Veritas Support | Linux Support | UNIX Security Implementation | Secure Console Implementation | Contact Us! |
       Free Console Devices
MarZ Consulting has over ten years of enterprise level experience installing and managing Sun Solaris, HPUX and Linux servers for hundreds of companies around the country.

Our specialty is remote UNIX administration services that replace or augment your existing UNIX support resources. Our support packages include secure remote console and remote power management devices that allow both MarZ and your personnel to get access to the machine regardless of its condition.

       Frequently Asked Questions

Q: Do you offer blocks of hourly support?
A: Yes. Our UNIX consulting support blocks are priced as follows:

  • $65.00 1-4 hours
  • $300.00 5 hours
  • $500.00 10 hours
  • $1000.00 25 hours
  • $1750.00 50 hours

Q: How many UNIX Administrators do you have on staff?
A: MarZ Consulting has 5 very senior level administrators on staff.

Q: Do you provide parts replacement?
A: We generally work with the hardware vendor to purchase replacement parts or to get parts under warranty. Once the replacement parts are onsite and inserted by a member of your staff under our guidance, we then take over and re-integrate the new cpu, disk, or memory module. Whatever part needs replacement we identify the faulty part, get it ordered and get it installed and reintegrated into the systems OS. Our log monitoring service will give us advance notice that a part is failing so it can be replaced during off hours.

Q: Do we have to get the console server and remote power management device?
A: No, if you chose not to use console servers we can still support you but we may need onsite eyes and ears for when a server is in a maintenance state.

Q: Will we be able to use the console server and remote power management device or is it just for use by MarZ while providing support?
A: The console and remote power management devices can be used by anyone you wish. They are secure devices using heavily encrypted communication channels. MarZ will configure the accessability of the devices to suit your needs.

Q: Do you support other operating systems like Microsoft?
A: Yes and no. We can and do monitor and graph Microsoft servers as well as provide secure console access to those servers but our expertise is in UNIX and Linux based systems. Alerting, monitoring and performance graphing are all still provided.

| Solaris Support | HPUX Support | Veritas Support | Linux Support | UNIX Security Implementation | Secure Console Implementation | Contact Us! |


Copyright © 1999-2007, MarZ Consulting Incorporated.
All rights reserved.